Last updated September 2026

I respect your privacy and aim to handle your personal information carefully, transparently and securely. This Privacy Notice explains how personal information may be collected, used, stored and shared when you visit my website, contact me, make a booking or work with me.

1. Who Is Responsible for Your Information
The person responsible for your personal information is Kelly Jarvis.
Website: kellyjarvis.uk
Email: info@kellyjarvis.uk

For data-protection purposes, Kelly Jarvis is the data controller for personal information handled directly through the business, except where another organisation acts as a separate controller.

2. Information I May Collect
Your name

Email address

Telephone number

Booking information

Payment and transaction information

Correspondence

Emergency contact information

Dietary requirements and allergies

Accessibility requirements

Relevant health information that you choose to provide

Information supplied through enquiry, intake or consent forms

Records relating to appointments or services

Photography/video consent preferences

3. Health & Wellbeing Information
Some of my services, particularly grief tending, yoga and retreats, may require you to provide relevant health or wellbeing information. Health information can receive additional protection under UK data-protection law. I aim to collect only information that is relevant to providing the service safely and appropriately and to handle it with additional care.

4. How I Use Your Information
Process and administer bookings

Provide the service you have requested

Communicate with you about appointments, retreats, trainings or events

Support safe participation

Respond to enquiries

Maintain appropriate business and financial records

Manage cancellations or changes

Meet relevant legal, insurance, safeguarding or professional obligations

Send marketing communications where I have an appropriate lawful basis to do so

5. Legal Bases
The lawful basis relied upon will depend on why information is being used. This may include processing necessary to perform a contract with you, comply with a legal obligation, pursue legitimate interests, protect vital interests or where appropriate obtain your consent. Where special-category information such as health information is processed, an additional lawful condition under applicable data-protection law may also be required.

6. Sharing Your Information
I do not sell your personal information. Information may be shared where reasonably necessary with organisations that help me provide or administer my services, such as booking, payment, email, website or technology providers. Information may also be shared with professional advisers, insurers or authorities where required by law or where necessary and proportionate in response to a serious safeguarding or emergency situation. Only information reasonably necessary for the purpose should be shared.

7. How Long Information Is Kept
Personal information will be kept only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, insurance or professional record-keeping requirements. Different types of records may need to be retained for different periods.

8. Security
Reasonable organisational and technical measures are used to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of electronic storage or online communication can be guaranteed to be completely secure.

9. Marketing
If you receive marketing communications from me, you can ask to stop receiving them at any time. Where consent is the basis for marketing, you can withdraw that consent. Service-related communications about something you have booked are separate from marketing communications.

10. Photography & Video
Where photographs or videos in which you are identifiable are intended to be used for promotional purposes, appropriate consent will be sought. You may decline promotional photography without affecting your ability to participate in my services.

11. Your Data Protection Rights
Depending on the circumstances, UK data-protection law may give you rights concerning your personal information, including rights to request access, correction or deletion and, in some circumstances, restriction, objection or data portability. You may also have the right to withdraw consent where processing is based on consent. If you are unhappy with how your information has been handled, you also have the right to raise a concern with the Information Commissioner's Office (ICO).

12. Third-Party Websites & Services
My website may contain links to other websites or use third-party services such as booking or payment providers. Those organisations may have their own privacy notices and terms, and I encourage you to read them where appropriate.

13. Changes to This Privacy Notice
This Privacy Notice may occasionally be updated to reflect changes to my services, business practices or legal requirements. The latest version will be available on my website.

14. Contact
Kelly Jarvis
Website: kellyjarvis.uk
Email: info@kellyjarvis.uk